Delete your data

Pickable has no accounts, so there's no profile to delete. Here's what exists and how to remove it.

On your phone

Your trips, finds, photos, saved spots, check-in contact and settings are stored only on your phone. To delete them, uninstall Pickable, or on Android go to Settings → Apps → Pickable → Storage → Clear storage. Backups you exported are files you control; delete them wherever you saved them.

Usage analytics

Turn off Share anonymous usage and crash reports in Settings to stop sending and delete events waiting on your phone. To delete events already sent, email hello@10tenstudio.com with the analytics ID shown under that switch.

Flush alerts (Pickable Pro)

Server alert registrations are deleted when Pro ends, when you turn alerts off for all spots, or after 60 days without the app checking in. To delete them sooner, turn alerts off for every watched spot, or email us.

Purchase records

If you bought Pro, RevenueCat holds a purchase record under a random app user ID. To ask us to delete it, email hello@10tenstudio.com with your Google Play order number (it starts with GPA.) or your App Store order ID.

• We delete the records we hold and our emails with you within 30 days, and confirm by email.
• Google and Apple keep their own records of the payment under your account; their policies govern those records.
• We may keep the minimum transaction details the law requires for tax and accounting (generally up to 7 years), then delete them.
• Deleting the record doesn't cancel a subscription. Cancel it first, or it will keep renewing.

Early-access list

Use the unsubscribe link in any email, or ask in the same email and we'll delete your address.